Enrolling in classes & managing waitlists

A registration window is a specific time period when you can enroll your students in classes. Your co-op admin controls when it opens and closes. Outside of that window, you won't see an Enroll button.

Think of it like a ticketing window, when it's open, classes are available to sign up for. When it closes, enrollment stops (though administrators can usually override this).

How to know if a window is open

On the Class Catalog page, you'll see an Enroll button next to each class only ifthe registration window is currently open. If you don't see an Enroll button, the window is either closed or hasn't opened yet. Ask your co-op admin about timing if you're unsure.

Go to Class Catalogin your dashboard to browse all available classes for your co-op. You can filter and search to find what you're looking for.

Using filters and search

The catalog toolbar lets you search by class name, teacher, or description, and narrow the list with a Day filter and a Gradefilter. If you've already enrolled your students in some classes, turn on Hide enrolled to only see classes you haven't signed up for yet.

What information you'll see

Each class card shows:

• Class name — obvious, but helpful for searching
• Teacher name— who's teaching
• Grade level or age range — who the class is for
• Meeting days and times — when it happens
• Fee or “Free”— whether there's a cost at checkout
• Enrollment status — how many seats are left, or whether the class is full and has a waitlist

Viewing class details

Click a class to see the full description, meeting location (if in-person), any materials or prerequisites, and the teacher's bio. This is where you decide if it's a good fit for your student before enrolling.

Enrollment is straightforward: find a class during the open window and click Enroll. You might enroll one student or multiple students at checkout.

If you enroll in a class with a fee, you'll be taken to a secure checkout page to pay. If the class is free, you skip this step entirely.

Paying for classes

How payment works depends on how your co-op has set things up:

• Pay at enrollment (Stripe):You’re taken to a secure Stripe checkout page that shows the total. Pay by card (Visa, Mastercard, Amex, etc.) or Apple Pay / Google Pay. Your co-op receives the payment, and you get an email receipt right away. You can save your card at checkout for future registrations. Some co-ops also offer a Pay from bank account option for the same amount. Choosing it holds your student’s seat immediately, even though the bank debit takes a few business days to clear. If the debit later fails, the seat is released back to the catalog and you’re emailed so you can re-enroll and pay by card.
• Flexible billing — enroll now, pay later: Some co-ops let you enroll without paying at that moment. Instead, the class fee is added to your account as a pending charge on your Payments page. You can pay the balance by card from there any time, or bring cash or a check on meeting day, however your co-op prefers to collect.

The button at enrollment will tell you which model your co-op uses. If it says Enroll & pay, you’re going through Stripe. If it says Enroll and then confirms without asking for a card, the fee will show up on your Payments page.

Some co-ops offer a sibling discount: the first of your students enrolled in a paid class each term pays full price, and any other student in your family gets a discount on their own class and materials fees. If your co-op has this on, enrolling more than one student at once shows an “up to” estimate rather than a final total — you’ll see the exact price once the enrollment goes through.

If you have an outstanding balance

If your family has an unpaid balance from previous classes, fees, or other co-op charges, you might not be able to start a new enrollment. You'll need to pay that balance first from your Paymentspage. Once it's paid, you can enroll immediately, no approval needed.

If a class is full, you can still join the waitlist instead of missing out. The waitlist is a queue of families waiting for a seat if someone drops.

How waitlists work

When you click Enroll on a full class, you'll see the option to join the waitlist instead of a regular enrollment. You'll be added to the queue in the order you join.

If a seat opens up, your co-op admin reviews the waitlist and decides who to offer it to. Promotion is always a manual decision. It doesn't happen automatically. If you're promoted, you'll get an email and may need to complete payment at that time if the class has a fee.

Waitlisted classes show up on My Classes alongside your confirmed schedule, with a “Waitlisted” badge and your position in the queue — so you can check your spot without leaving your family dashboard.

What to expect while you wait

There's no guarantee a seat will open, and no set timeline. Your co-op admin may reach out to let you know your options, or you can contact them directly to ask about availability. Keep an eye on your email. That's how you'll hear if a spot opens up for you.

Removing yourself from the waitlist

There's currently no self-service way to leave a waitlist from My Classes. If you no longer want a waitlisted spot, contact your co-op admin and ask them to remove you.

If your plans change and you need to drop a class, go to My Classes on your dashboard. Find the class, open its options menu, and choose Unenroll.

When you can drop

Whether you're allowed to drop a class depends on your co-op's policy. Some co-ops let you drop anytime; others have a deadline (like the start of the term). If you don't see an Unenroll option, you either can't drop yet or your co-op doesn't allow drops for this class. Ask your co-op admin for clarification.

Refunds

Whether you get a refund for dropping a class is also up to your co-op. Some refund in full if you drop early, others have a deadline for refunds (like the first week of class). Check with your co-op or look for that information on the class details page.